For customers.
※We do not accept international reservations until the end of September because we will be your guide in Japanese. We apologize for not being able to meet your expectations.Please understand and come another time.
In winter, we wearing a drysuit for taking a tour.
Please tell us your [ Hights, Weight, Shoe size ] all of you.
Also tell us what information about if who corresponds to the following.
・Coming by bus
・If kids(age12↓)or senior(age60↑)including in your company:
→ Please let us know from message form by booking form. If the customer were not healthy enough, may who cannot take the kayak tour.
・Whome has weight over 80kg:
→ Please let us know by message form on a booking form.
・Rent a life jacket for dogs:( 500yen )
・Single ride( per/12,000yen )
※You can book by 6 months away. If you make a reservation over that day, please contact us.
↪︎ I want to book for tomorrow.
CANCELATION POLICY
If the tour calls off due to bad weather (where safety is a concern),
strong wind, natural calamity or disaster such as typhoons, strong earthquakes, etc., there’s no cancellation fee.In personal reason to cancel would apply cancellation fees as bellow,
2 days before: 50%
The day before: 75%
On tour day: 100%